Case Study

8 сентября 2024 г., 0:00|Кейсы по SEO|Время чтения: 5 мин

Local SEO presents a critical and complex challenge for businesses with multiple physical locations. This case study details our work with a K-12 tutoring service that operates 23 learning centers. Through a systematic local SEO strategy, we helped them enroll 3,600 new students in 12 months and achieve a 420% increase in local search visibility.

This deep dive will showcase the implementation of a multi-location local SEO strategy and how to overcome common obstacles like content duplication and geographic signal confusion.

Background and Challenges

Our client, "Xuezhi Education," is an established K-12 tutoring agency with 23 centers across major cities.

Unique Challenges in the Education Sector

  • Hyper-Local Demand: Parents strongly prefer nearby tutoring centers.
  • Intense Competition: Each district has numerous competing agencies.
  • High Trust Requirement: Parents conduct extensive online research before making a decision.
  • Seasonal Peaks: Demand surges during summer/winter breaks and back-to-school seasons.

Initial Situation Analysis

A comprehensive audit using the SeoSpeedup Site Audit tool revealed several core issues:

  • Website Architecture: A single domain was used for all 23 locations, causing content duplication and confusing search engines.
  • Google Business Profile (GBP): Information across listings was incomplete, inconsistent, and under-optimized.
  • Mobile Experience: Despite 70% of local searches coming from mobile, the site was not mobile-friendly.

Initial Performance Data:

  • Local Rankings: Only 4 of 23 locations ranked in the top 10 for key "[neighborhood] + [subject] tutoring" queries.
  • GBP Performance: Averaged only 180 clicks per month with a sub-4.0 rating.
  • Phone Call Conversion: A mere 1.2% from online traffic.

Initial local search performance before the project Initial Google Maps ranking distribution for the 23 locations.

Crafting the Local SEO Strategy

Competitor Analysis & Opportunity

We analyzed 15 major competitors and identified key opportunities:

  1. Long-Tail Keywords: Low competition for "[district] + [grade] + [subject] tutor" combinations.
  2. Content Differentiation: Most competitors used generic, duplicated content across their location pages.
  3. Review Management: Our client had high-quality teaching but lacked online reviews to prove it.

Technical Architecture Restructuring

We opted for a subdomain + unique page strategy for each location to provide clear geographic signals:

Main Site: www.xuezhi-edu.com
Pudong Center: pudong.xuezhi-edu.com
Xuhui Center: xuhui.xuezhi-edu.com

Each subdomain would house unique pages for courses, teachers, news, and contact information, completely eliminating the duplicate content issue.

4-Phase Implementation Strategy

Phase 1: Foundational Infrastructure (Months 1-3)

Google Business Profile (GBP) Optimization

We created and meticulously optimized a GBP listing for each of the 23 locations.

Standardized Information:

  • Business Name: Xuezhi Education · [Neighborhood] Center
  • Address: Full, standardized address
  • Phone: A unique local phone number for each location
  • Website: The corresponding new subdomain
  • Categories: Tutoring Service, Educational Consultant, After-School Program

Photo Strategy: We uploaded high-quality, localized photos for each center, including exterior shots, classroom environments, teacher headshots, and student activities.

Schema Markup Implementation

We added LocalBusiness (specifically, the EducationalOrganization subtype) schema markup to each location's homepage. This included precise name, address, phone (NAP), URL, and geo-coordinates to reinforce their location to search engines.

1{ 2 "@context": "https://schema.org", 3 "@type": "EducationalOrganization", 4 "name": "Xuezhi Education · Pudong Center", 5 "address": { 6 "@type": "PostalAddress", 7 "streetAddress": "518 Bibo Road, Zhangjiang Hi-Tech Park", 8 "addressLocality": "Pudong", 9 "addressRegion": "Shanghai", 10 "postalCode": "201203", 11 "addressCountry": "CN" 12 }, 13 "telephone": "+86-21-5836-2580", 14 "url": "https://pudong.xuezhi-edu.com", 15 "geo": { 16 "@type": "GeoCoordinates", 17 "latitude": "31.2098", 18 "longitude": "121.5981" 19 } 20}

Phase 2: Content Differentiation (Months 4-7)

To combat content duplication, we developed a hyper-local content strategy for each location's subdomain.

Localized Content Pillars:

  1. Local Education News: Analysis of admission policies for nearby top-tier schools.
  2. Center-Specific Features: Profiles of local teachers, unique teaching methods used at that center.
  3. Student Success Stories: Testimonials and case studies from local students, mentioning their schools.

This strategy ensured that each location page provided unique, valuable information relevant to parents in that specific area.

Phase 3: Building Social Proof & Reviews (Months 6-9)

Local Social Media

We established WeChat and Xiaohongshu (a popular local review platform) accounts for each center to share daily activities and engage with the local parent community.

Review Management System

We implemented a proactive system to generate authentic reviews:

  1. Actively Request Reviews: Sent SMS invitations to parents after course completion.
  2. Incentivize Quality Reviews: Offered small rewards for detailed, helpful reviews.
  3. Respond to All Reviews: Responded to all negative feedback within 24 hours with a clear action plan, and engaged positively with good reviews.

Phase 4: Technical & Mobile Optimization (Months 7-12)

With over 70% of users on mobile, performance was paramount.

Technical Enhancements:

  • Enabled a CDN for faster global access.
  • Compressed images and adopted the WebP format.
  • Implemented lazy loading.

Results:

  • Mobile page load time decreased from 4.2s to 1.8s.
  • All Core Web Vitals metrics achieved "Good" status.

Final Results and Business Impact

SEO Performance After 12 Months

  • Local Search Visibility: A 420% overall increase.
  • Google Maps Rankings: 19 of 23 locations ranked in the top 3 for their primary keywords.
  • Local Keyword Coverage: Increased from 38% to 89%.
  • Mobile Organic Traffic: Grew by 350%.

Business & Conversion Metrics

  • New Student Enrollment: 3,600 (a 78% year-over-year increase).
  • Phone Inquiries: Average monthly volume grew by 240%.
  • Online-to-Visit Conversion Rate: Increased from 1.2% to 4.8%.
  • Customer Acquisition Cost (CAC): Reduced by 32%.

12-month results comparison chart Growth of key metrics over 12 months.

Return on Investment (ROI)

  • Total SEO Investment: ~$50,000 (labor, tools, content)
  • New Revenue Generated: ~$2,300,000 (based on average student value)
  • ROI: 4,500+%
  • Payback Period: 3.2 months

Key Takeaways for Multi-Location SEO

This case proves that a systematic local SEO strategy is a powerful engine for business growth. The key pillars of success are:

  1. Standardize the Foundation: Create consistent, optimized GBP listings and a clear technical architecture (like subdomains) to send unambiguous signals to search engines.
  2. Differentiate with Content: Avoid a "copy-paste" approach. Invest in creating truly unique, localized content for each location that provides value to the local community.
  3. Monitor and Adapt: Local SEO is not "set it and forget it." Continuously monitor rankings and GBP performance, and be prepared to react quickly to changes in the competitive landscape.